Andrew Bass’s Pragmatics Newsletter July 2013 Practical techniques and thought-provoking ideas Main article takes under 4 minutes to read. Subscribe at www.bassclusker.com/newsletter: https://bassclusker.com//newsletter Please pass this on to colleagues who you think will find it interesting: ‘sharing’ link in the Read More

Why won’t people just do what they are told?! Even more baffling, why do they agree to things and then not follow through? Andrew addresses the problem of behaviour not changing when your strategies, goals or policies change. He explains that Read More

Andrew explains that leaders’ efforts to drive change often end up creating unnecessary resistance.  Instead, he suggests that listeners who are meeting resistance stop, take some time to observe and make small tests, and then once they find a way Read More

One of the most elegant ways to create change is to influence the influencers. Andrew discusses the process and raises three questions: Do you know who the key influencers in your organization are (some are not obvious)? Do you really Read More

When the Hewlett-Packard board got rid of former CEO Mark Hurd (using allegations of salacious-sounding but apparently pretty mild impropriety as a cover for pursuing personal feuds), Larry Ellison, founder of Oracle, described it as “the worst personnel decision in Read More