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Who Are You Listening To?

by Andrew Bass | Blog, Executive Effectiveness, Getting good information, Newsletter, Self-created Problems

Andrew Bass’s Pragmatics Newsletter March 2013 Practical techniques and thought-provoking ideas Main article takes under 4 minutes to read. Please pass this on to colleagues who you think will find it interesting.   Who Are You Listening To? The news is full of...

The Danger of Driving Change

by Andrew Bass | Blog, Change, Newsletter, Self-created Problems

Andrew Bass’s Pragmatics Newsletter November 2012 Practical techniques and thought-provoking ideas Main article takes under 4 minutes to read. Please pass this on to colleagues who you think will find it interesting.   When taking the lead of a business or department,...

How to Undermine Your Culture

by Andrew Bass | Blog, Culture, Leadership, Process Visuals and Tools, Self-created Problems

I’m not sure the original attribution of the following visual – I think Jack Welch talked about the principle in a video I saw once. I’d welcome a note telling me the original source. I include it anyway because it speaks to an issue that I see too...

Organizational Change: Don't Create Unnecessary Resistance

by Andrew Bass | Blog, Change-&-Persistence, Podcast Series: The Performance Podcast, Self-created Problems

Andrew explains that leaders’ efforts to drive change often end up creating unnecessary resistance.  Instead, he suggests that listeners who are meeting resistance stop, take some time to observe and make small tests, and then once they find a way that works,...

Mistakes Organizations Make

by Andrew Bass | Blog, Podcast Series: The Performance Podcast, Self-created Problems

Andrew shares his experience of mistakes he has seen organizations make, and offers suggestions about what can be done to avoid them. The mistakes include things such as confusing their own opinions for those of customers; trying to do too many things; trying to...

Guest Blog-Post on Better Regulation at Forbes.com

by Andrew Bass | Blog, Self-created Problems

Years ago I did research which showed how adding more and more rules to try to regulate an organization can actually lead to more, different, and often worse problems than you had when you started out. With all the debate going on about tightening regulation in the...
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