andypodcast3-shadow‘Feedback’ is much misunderstood, yet it is crucial for learning and performance, for both individuals and organizations as a whole. Andrew explains why obtaining feedback is so important, and how to go about getting it. He covers:

  1. Why feedback only makes sense in the context of a goal you are committed to
  2. The essence of feedback: you must be able to recognize the results of your actions in the information you receive
  3. The need to ensure feedback follows quickly after your actions
  4. The 3Q formula for high-quality debriefing (For more on 3Q – and its role for building on strengths – see the August Pragmatics Newsletter).
  5. Striking the right balance between learning and achievement objectives

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