by Andrew Bass | Aligning Behaviour with Strategy, Client and Customer Experience, Communication
A couple of weeks ago, I travelled to Strathclyde Business School to deliver a seminar about communication and change. The seminar was part of the national Productivity through People (PtP) initiative. PtP is for SME leaders who want to create a high-performance...
by Andrew Bass | "How To's", Aligning Behaviour with Strategy, Culture, Leadership
Here’s a riddle: What’s your biggest asset, AND your biggest potential liability, yet doesn’t appear on your balance sheet? Not exactly the Riddle of the Sphinx is it? The answer is, of course, your people. Here are some of my observations, based on all the...
by Andrew Bass | Aligning Behaviour with Strategy, Articles, From Strategy to Action, Getting Buy-in, Strategy
The laser printer was whirring when the new saleswoman walked into Dave’s office. Dave was the mentor she’d been assigned when she joined the company, a multinational engineering conglomerate. He was their top sales producer. A real living legend. “You’re so lucky to...
by Andrew Bass | "How To's", Aligning Behaviour with Strategy, Change, Collaboration across the organization, Newsletter, Tools
Temptation: it always seems like a good idea at the time Many leaders I meet are searching for a silver bullet.Feeling pressure to improve performance, they look too quickly to the outside for answers—shuffling their management teams, buying and selling businesses,...
by Andrew Bass | Aligning Behaviour with Strategy, From Strategy to Action, Self-created Problems
A psychotherapist friend of mine, call him, ‘Max’, told me this story about a client he once helped. The guy said he wanted to give up smoking cannabis. He’d seen a bunch of therapists who’d tried all kinds of reasonable-sounding manoeuvres including: Education...
by Andrew Bass | Aligning Behaviour with Strategy, Articles, Change-&-Persistence, Culture, Leadership, Rationally Fearless
Imagine the scene. It’s the early hours of the morning. A young engineer lies awake, unable to sleep because of the excitement. After what seems like an hour of trying to find a comfy position to nod off, he checks the clock. Just fifteen minutes have elapsed since...
