by Andrew Bass | Change, Change-&-Persistence
I ran one of my Breakfast Roundtables last week. One executive told us a story about a shared services centre in a large construction business. This centre has recently done a Robotic Process Automation (RPA) project. If you’re not familiar with RPA, it’s the idea of...
by Andrew Bass | Change, Executive Effectiveness, Managing for Today while Managing for Tomorrow, Managing Uncertainty, Rationally Fearless
Napoleon famously called England “A nation of shopkeepers”. We’re in danger of becoming a Nation of Waiters. I’m not talking about the people who bring you lunch in a restaurant. I’m talking about people who delay and delay before taking action. It’s completely...
by Andrew Bass | "How To's", Aligning Behaviour with Strategy, Change, Collaboration across the organization, Newsletter, Tools
Temptation: it always seems like a good idea at the time Many leaders I meet are searching for a silver bullet.Feeling pressure to improve performance, they look too quickly to the outside for answers—shuffling their management teams, buying and selling businesses,...
by Andrew Bass | Articles, Change, Executive Effectiveness
Manchester, 1955.The table tennis club has four tables. Beginners start at Table Four, down on the right. If you win, you move left. At Table One, the winner stays on.Anyone can find a game at the club, but the standard at Table One is high –those players are junior...
by Andrew Bass | Articles, Change, Leadership, Rationally Fearless
Anyone can get caught in a bubble – it happens without you realising it. And even if you notice, it can be hard to escape.I remember one CEO telling me that his big worry was isolation. Not emotional isolation, but isolation from real information. He felt stuck...
