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Why Waiting is the wrong thing to do.

by Andrew Bass | "How To's", Aligning Behaviour with Strategy, Culture, Leadership

Here’s a riddle: What’s your biggest asset, AND your biggest potential liability, yet doesn’t appear on your balance sheet? Not exactly the Riddle of the Sphinx is it? The answer is, of course, your people. Here are some of my observations, based on all the...

How Ratan Tata avoided a ‘Kodak Moment’

by Andrew Bass | Aligning Behaviour with Strategy, Articles, Change-&-Persistence, Culture, Leadership, Rationally Fearless

Imagine the scene. It’s the early hours of the morning. A young engineer lies awake, unable to sleep because of the excitement. After what seems like an hour of trying to find a comfy position to nod off, he checks the clock. Just fifteen minutes have elapsed since...

Are other peoples’ fears the cause of your frustration?

by Andrew Bass | "How To's", Culture, Limiting Mindsets, Rationally Fearless

I was working with a pharmaceutical distribution business that needed to innovate, and fast. Drugs were coming off-patent, and industry forces were going to change who made money and how. The MD was worried. He was also frustrated that his senior managers, who he...

Reduce fear to release potential

by Andrew Bass | Blog, Culture, Innovation, Leadership

Fear is a bigger factor in organizational life than we like to admit, and it works against many of the best-practices that are espoused by leaders and their gurus. Reduce fear, and a lot of good things can happen. To start with, I’ve found that senior people often...

Could your greatest asset become your greatest liability?

by Andrew Bass | Blog, Change-&-Persistence, Culture, Limiting Mindsets

Marshall Goldsmith titled his best selling coaching book: “What got you here won’t get you there.” The title offers an important reminder for senior executives: the very behaviours which got you successfully promoted can hold you back when you try to advance further....

How Do You Navigate in an Unpredictable World?

by Andrew Bass | Blog, Client and Customer Experience, Culture

In mid-May 2016, I was in Amsterdam with colleagues from around the world. It was shortly before the referendum on the UK’s membership of the European Union. Although we — like the pundits — were expecting a ‘Remain’ vote at this point, they teased me that on my next...
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