(“O wad some Power the giftie gie us, to see oursels as ithers see us!” – Robert Burns in To A Louse) Asking for testimonials is invaluable for marketing, of course, but there’s another less obvious – and potentially more Read More

Nick Bostrom, a philosopher from Oxford, and Elon Musk, everybody’s favourite example of an entrepreneur these days, both seriously seem to believe we are living in a computer simulation like the one in the film, The Matrix. I think they’re Read More

You’ve heard the old business joke, right? “A consultant is a person who borrows your watch and tells you the time.” I’m a consultant myself, and I love that joke. Still, it’s not always true. I think that it’s fine Read More

Mention ‘networking’ and most people think of it as a necessary evil for job hunting, or, if they are in professional services, for business development. Far fewer people think about internal networking, but as the business world accelerates, it’s more Read More

When you ring ‘customer service’ at my home internet/TV/phone provider, you have to navigate the usual menu system. Okay – I’m used to that, and some people – like Direct Line, and Companies House, have fast and easy systems that Read More