by Andrew Bass  |  "How To's", Change, Communication

It was a pleasure to fill in at short notice when the keynote speaker had to drop out due to an illness. My topic was Communication For Change. Here’s one of the key points from that session, which I also Read More

Here’s a riddle: What’s your biggest asset, AND your biggest potential liability, yet doesn’t appear on your balance sheet? Not exactly the Riddle of the Sphinx is it? The answer is, of course, your people. Here are some of my Read More

Temptation: it always seems like a good idea at the timeMany leaders I meet are searching for a silver bullet.Feeling pressure to improve performance, they look too quickly to the outside for answers—shuffling their management teams, buying and selling businesses, Read More

I was working with a pharmaceutical distribution business that needed to innovate, and fast. Drugs were coming off-patent, and industry forces were going to change who made money and how. The MD was worried. He was also frustrated that his Read More

I’m not sure of the original attribution of the accompanying visual – I think Jack Welch talked about the principle in a video I saw once. It speaks to an issue that I see too often: organizations have nice posters Read More