Napoleon famously called England “A nation of shopkeepers”. We’re in danger of becoming a Nation of Waiters. I’m not talking about the people who bring you lunch in a restaurant. I’m talking about people who delay and delay before taking Read More

In dealing with turbulent times, the first requirement is attitudinal: leaders and organizations need to remain goal-focused, determined and—crucially—they need to be flexible. That much is obvious and will be said by many. But, if people around you are defaulting Read More