What can a High St optician, an old Disney cartoon and the Duke of Edinburgh teach us about creating the kind of remarkable customer experience that leads to stand-out results?
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By Andrew Bass | Blog, Client and Customer Experience, Podcast Series: The Performance Podcast, Podcasts, Value Building
Tags: Andrew Bass, Bass Clusker Consulting, customer service, The Performance Podcast Blog, Client and Customer Experience, Podcast Series: The Performance Podcast, Podcasts, Value Building
What can a High St optician, an old Disney cartoon and the Duke of Edinburgh teach us about creating the kind of remarkable customer experience that leads to stand-out results?