by Andrew Bass  |  Blog, Tools

When it comes to reviewing performance, there’s generally too much focus on mistakes. As one manager said to me: “Around here, praise amounts to the absence of criticism.” Here’s the fundamental flaw with that approach: if you want to improve Read More

Andrew discusses similarities and differences between coaching and mentoring and shares five ideas to use the next time you have the opportunity to develop an employee’s skills: Consider the trade-off between asking and telling Question people’s premises, rather than pointing Read More