Profit Amplification
Maria Franzoni interviewed me for The Speaker Show podcast recently. We discussed key ideas from my book, Start With What Works, including: Profit Amplification. How do you provide more and more value to your customers without increasing your costs to the same...
My new book: Start With What Works: a faster way to grow your business
In my work with leaders in companies big and small, I've noticed a very common tendency. It's the tendency to assume that the answers to growth challenges are going to come from outside the business.Thinking this way is natural, because on a day-to-day basis,...
The ROI from Starting With What Works
I advocate an approach called “Utilising your hidden resources”. It’s an approach with a lot of advantages. It boosts your productivity, because you’re getting more out of what you have already paid for. It also keeps you ahead of the competition, because by building...
Are you sitting on a hidden goldmine?
Start WIth What Works is about how to search your organization for hidden gold. It’s also about how to make new gold. By gold, I mean invaluable resources you can use to leave customers better off than when they found you. Some of these resources are easy to spot. For...
At one time there was no money…
An old teacher of mine used to like to point out that, "At one time, there was no money in the world. And now there's a lot!" His point was that wealth isn't 'out there' waiting for us to grab it, nor is there some fixed pie to fight over. The source of wealth is...
Lessons on James Bond Mental Toughness from a former Paratrooper
Remember the nail-biting scene in the James Bond film Moonraker when Bond is pushed out of an aircraft without a parachute? Most people would be overcome with panic and would plummet screaming to the ground. Not our hero. He spots another villain skydiving below him,...
