by Andrew Bass | Articles
I’ve been mightily impressed by the way UK supermarkets have adapted to the operational challenges of COVID-19. Maybe I shouldn’t have been surprised: we already knew they were good at logistics. In other sectors, too, the crisis has highlighted...
by Andrew Bass | Articles
Talking with leaders at my online breakfast roundtables about the current virus situation, I’ve suggested that there are three phases they can use to think through their response. I call them Stabilise, Sustain and Shape. Clients I’ve shared this with have found...
by Andrew Bass | Articles
Final newsletter roundup of the year Five years ago, many businesses had strategies with names like “Vision 2020”. Well, 2020 is nearly here! As important as strategy is, of course, it’s human commitment (‘buy-in’,...
by Andrew Bass | Articles
Helping Midlands Shared Services Forum understand members’ wants and needs It seems ages ago now, but just before heading for a boat in Norfolk in late July, I ran an event for the Midlands Shared Services Forum before their summer social at M&B’s...
by Andrew Bass | Aligning Behaviour with Strategy, Articles, From Strategy to Action, Getting Buy-in, Strategy
The laser printer was whirring when the new saleswoman walked into Dave’s office. Dave was the mentor she’d been assigned when she joined the company, a multinational engineering conglomerate. He was their top sales producer. A real living legend. “You’re so lucky to...
by Andrew Bass | Aligning Behaviour with Strategy, Articles, Change-&-Persistence, Culture, Leadership, Rationally Fearless
Imagine the scene. It’s the early hours of the morning. A young engineer lies awake, unable to sleep because of the excitement. After what seems like an hour of trying to find a comfy position to nod off, he checks the clock. Just fifteen minutes have elapsed since...
