Andy shares three reasons why your efforts to create a burning platform are going to go up in smoke. Read More

A key responsibility of leaders – especially in uncertain times – is to reduce ambiguity for their followers. Andrew shares ways to do it: Increase tolerance of ambiguity Help people to understand the difference between perfect and good enough Be Read More

“We’ve been talking about this for a year and nothing has changed!” said one frustrated Chairman. How do perfectly sensible and rational initiatives – for example to boost cross-selling, de-emphasise a product and push its replacement, or encourage idea generation Read More

Andrew explains how finding key maneuvers to nudge things in the right direction can be more beneficial than pursuing grand all-at-once change efforts. Read More

Experts in every sector have the tendency to push the ‘best’ solution onto clients. As a consequence, they often end up working hard to nearly-but-not-quite satisfy them. They also tend to converge on the same technical solutions, so failing to differentiate themselves. Read More