Andy shares three reasons why your efforts to create a burning platform are going to go up in smoke. Read More
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Podcasts
by Andrew Bass | Podcast Series: The Performance Podcast, Podcasts
A key responsibility of leaders – especially in uncertain times – is to reduce ambiguity for their followers. Andrew shares ways to do it: Increase tolerance of ambiguity Help people to understand the difference between perfect and good enough Be Read More
by Andrew Bass | Blog, Podcast Series: The Performance Podcast, Podcasts
“We’ve been talking about this for a year and nothing has changed!” said one frustrated Chairman. How do perfectly sensible and rational initiatives – for example to boost cross-selling, de-emphasise a product and push its replacement, or encourage idea generation Read More
by Andrew Bass | Podcast Series: The Performance Podcast, Podcasts, Strategy
Andrew explains how finding key maneuvers to nudge things in the right direction can be more beneficial than pursuing grand all-at-once change efforts. Read More
by Andrew Bass | Blog, Client and Customer Experience, Podcast Series: The Performance Podcast, Podcasts, Strategy
Experts in every sector have the tendency to push the ‘best’ solution onto clients. As a consequence, they often end up working hard to nearly-but-not-quite satisfy them. They also tend to converge on the same technical solutions, so failing to differentiate themselves. Read More